Returns & Exchanges
We want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unused items in their original packaging. Please note that certain limited-edition items and personal care products are final sale for hygiene and exclusivity reasons.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a digital return authorization.
- 2.Prepare the Package
Securely pack the items in their original shipping box or similar protective packaging, ensuring all tags and labels remain attached.
- 3.Ship the Items
Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects and approves the returned goods, your refund will be processed back to your original payment method within 5-7 business days.